Shipping & Returns
Orders are currently fulfilled during our studio hours Mondays through Fridays. We ship with Canada Post, who is asking customers to anticipate delays as important safety measures remain in place to protect their employees during the COVID-19 pandemic. We appreciate your understanding. You can learn more about Canada Post's current practices and expectations here.
*Please note all the info that follows is in regards to normal circumstances, and extended time frames can be expected during Covid-19.
At this time we offer free shipping on Canadian orders over $99 and a $10 flat rate for orders below this threshold. Orders are shipped via Canada Post Expedited Parcel, which means 2-8 business days (excluding weekends and holidays)
At this time we offer free shipping on orders over $99 headed to the United States (via Canada Post) and calculated shipping on all orders below this threshold. This can take up to 9 business days (excluding weekends and holidays). Please note: Tracking can be provided on US shipments for an additional charge, chosen at checkout.
REDIRECTING AN ORDER
Please make sure your shipping address is correct—we are unable to redirect orders once items have been dispatched.